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Best in Resilience™ Certification

Demonstrate your ability to protect your people, safeguard operations, and sustain performance with CEM (Critical Event Management) best practices.

Get Certified

What is the Best in Resilience™ Certification? 

As the pioneers in Critical Event Management, Everbridge has developed a proprietary CEM Standards Framework™ offering certified organizations the industry’s first end-to-end methodology for evaluating and benchmarking resilience.

This framework is based on experience from over 20 years of professional service implementations across thousands of enterprises from over 150 countries and tens of billions of critical interactions delivered.

The Best in Resilience™ Certification enables leaders to understand their current capabilities and make informed choices based on their risk appetite. Further, it can be used as a value signal, providing confidence to employees and key stakeholders.

Who Benefits from the Best in Resilience™ Certification?

BIR Enterprise Resilience


The Best in Resilience™ Certification helps affirm your organization’s readiness to manage critical events, including digital downtime, supply chain interruptions, natural disasters, terrorist threats, humanmade disasters, and any critical event impacting operations, people, assets, and resources. Becoming a Best in Resilience™ certified company helps your organization benchmark against industry peers, validate planning, drive strong return on investment, recruit and retain top talent, formalize recognition, and reward individual achievements by signifying your focus on applying best practices that assure your organization is Protect, Adapt, and Prosper.

BIR Societal Resilience

Public Organizations and Governments

The Best in Resilience™ Certification helps ensure that public organizations and governments are best equipped to manage a variety of critical events before, during, and after they occur: assuring that employees, assets, resources, and communities are better protected from critical events like natural disasters, manmade threats, and everything in between. Through the use of our CEM Baseline Assessment and guidance, your organization can demonstrate its continued ability to deploy best practices in critical event readiness to employees and communities alike, signifying that your organization is prepared to  Protect, Adapt, and Prosper.

  • “As a global designer, installer and manager of physical security systems…we know the importance of business continuity and disaster preparedness. We look forward to sharing this well-earned accolade with our valued customers and partners.”

    Zach Henderson, Director of Managed Services, Northland Controls

  • “The certification confirms our commitment to keep our employees safe and to ensure we have an effective program in place.”


  • “We strive to do the best and having a third party look at it and evaluate our programs are always great, so we appreciate the feedback.”

    Global Crisis Manager, Major Media Company

  • “This is helpful as we look towards the future and set our roadmap for what we want the crisis management process to look like.”

    Crisis Management Leader, Financial Services Company

  • “The assessment gives us a really good sense of where we stand and more importantly a well-thought path moving forward.”

    Director of Response and Intelligence, Major Media Company

  • “We’ve known for some time that we have a great need for location-based public alerting, and the new system allows us to turn things around very quickly in, let’s say, two or three minutes from the time we decide we need to send a message to the people, until the time they start receiving it.”

    Guðbrandur Örn Arnarson, Project Manager, ICE-SAR Operations, Iceland

  • “The assessment was a good way to take inventory of where things were compared with where they are today. Laying all of that out and speaking through it was a good experience to go through.”

    Security Technology Manager, Leading Consulting Firm

  • “The benchmark analysis says a lot…and it helps us keep pushing toward our vision.”

    Chief Security Officer, Fortune 500 Company

  • “CEM has improved our efficiency by leaps and bounds. It’s transformed how we operate.”

    Global Fortune 500 Pharmaceutical Company

Best in Resilience Datasheet

How is Best in Resilience™ Certified?

The Best in Resilience™ Certification is awarded based on assessment results that apply Everbridge’s CEM Standards Framework™ methodology. The CEM Standards Framework™ is the product of 20+ years of experience helping customers keep their people safe and businesses running.

The certification process assesses how well organizations conform to best practices related to Business Operations, People Resilience, Digital Operations, Smart Security, and Public Safety.

According to a Gartner Report, "Organizational resilience remains a strategic imperative, growing in importance as businesses face threats from pandemics, cybercrime, severe weather, climate change, civil and political instabilities."

Gartner, "Predicts 2021: Organizational Resilience," by Roberta Witty, Katell Thielemann, Ron Blair, David Gregory. 4 Jan 2021.

What Does it Mean to Get Certified?

Earning certification signals that the organization uses smart processes to accelerate operational response to critical events to keep people safe and operations running.

The certification process assesses how well and completely organizations adhere to specific standards related to Business Operations, People Resilience, Digital Operations, Smart Security, and Public Safety.

woman gazing at Best in resilience logo

More than a Job: It’s Our Mission

Each one of our assessors has been hand-picked to enable and empower you to drive resiliency across your operations. Learn how our experts can help.

Get Noticed for Certifying

Get Noticed for Demonstrated Resilience

Get an organizational snapshot, providing a current view of your organization’s resilience, including strengths and opportunities for improvement.

Dow Chemical 's Perspective

Scott Whelchel, Chief Security Officer on the Value of Resilience

It’s time to look at #resilience in a new way. For Dow Chemical Company, resilience is an important part of sustainability and innovation. Dow strives to build resiliency through the responsible care of their people, and the communities and environments in which we operate.

Best in Resilience™ Certified Organizations Include:

Our list of Best in Resilience™ Certified organizations continues to grow. Stay tuned for new exciting updates on the others that have achieved excellence in driving business continuity and demonstrated readiness to manage critical events throughout their organization.
Siemens logo
Intermountain Healthcare Logo
Humana logo
Goldman Sachs logo
Dow logo
Northrop Grumman logo
112 Iceland logo
Seal of Oregon logo
Alexion logo
Johnson Controls logo
Takeda logo
Philips logo
Santander logo
PNC Logo
LabCorp Logo
Discover logo
American Family Mutual Insurance logo
NBC Universal logo
Dentsu Logo
Medtronic logo
Arthur J Gallagher Logo
Battelle Logo
United States Department of Labor Seal Logo
Lincoln Financial Group logo
Comerica logo
Finastra logo
AARP logo
SCN logo
Fairfax City logo
Fairfax County Logo
Loudoun County logo
Exact Sciences logo
Fredericks County logo
APCO logo
Northland Controls logo
Everbridge Logo

How to Get Certified Best in Resilience™

Qualifying organizations are eligible for certification by our Professional Services team. Please click the button below and complete the form, apply and agree to the terms and conditions. A member of our team will follow up with you to discuss the next steps toward certification.

Ready to Get Started?

Start Your Certification Process Now

Step 1:

Get Assessed

The assessment examines preparedness and resilience across four competencies:

  • Data and Analytics
  • Digital Transformation
  • Communication and Collaboration
  • Smart Process Automation

Step 2:

Get Certified

Receive a certification report providing a view of the company’s current state of resilience, including strengths and opportunities for improvement. Stakeholders can use this report to determine what improvement, if any, to pursue.

Step 3:

Get Recognized

The Best in Resilience™ Certification serves as a way to communicate your organization’s values safety and dependability, increasing trust in your organization for internal stakeholders and external customers.