More than a job: It’s our mission
Meet the assessors

The core of any business is quality people. We pride ourselves in employing experienced and highly skilled professionals who are committed to creating the most powerful outcomes for our customers.
Each one of our assessors has been hand-picked to enable and empower you to drive resiliency across your operations. The team draws on broad industry experience across safety, business continuity, digital and cybersecurity, supply chain, and smart enterprises to provide a formal evaluation of your Best in Resilience™ Certification program.
This includes:
- CEM Standards Framework™ Orientation
- CEM Baseline Assessment
- CEM Assessment Report
- CEM Improvement Plan
- CEM Improvement Check-up
Our experts

Tracy Reinhold
Chief Security Officer
Tracy is a former senior executive with the FBI and former CSO at Fannie Mae. In addition to being Everbridge’s CSO, he helps others learn the benefits of leveraging the advantages of technology in security.

Riz Karim
SVP of Global Services and Support
Riz has over 20 years of software services and operational leadership experience. Prior to joining Everbridge, Riz served in senior leadership roles at private and public companies based in the U.S., Europe, and Asia, including PacketVideo, SDL, and Idiom Technologies.

Thomas Crane
Senior Program Manager
Tom is a Certified Business Continuity Professional with nearly 20 years of experience in the safety, security, and emergency management fields. Prior to joining Everbridge, he worked for the Federal Emergency Management Agency and as a consultant focused on applying technologies to support incident response.

Julie Finkelstein
Director of Experience Strategy
Julie brings over 15 years of experience designing customer-centric products and programs. She specializes in using technology to power great experiences that lead to resilient organizations. She is an alum of Deloitte Consulting, Wayfair, and the start-up world.

Kate Dean
Technical Account Manager
Kate Dean is a State and Local Government Technical Account Manager for Everbridge. Kate serves as a dedicated technical expert in some of the country’s highest populated states who use Everbridge for emergency notifications and other public safety communications, including the State of Florida and New York City.

Jennine Liu
Embedded Intelligence Analyst
Jennine has spent the last decade delivering intelligence analysis to clients in the public sector to include the U.S. Intelligence Community and Department of Defense, and to private sector clients in the fintech, oil and gas, pharmaceutical, and automotive industries. As an intelligence advisor, Jennine identifies potential supply chain vulnerabilities to help clients diversify their global sourcing strategy to maintain business continuity and fortify supply chain resiliency.

Lina Niang
Customer Success Manager
Lina brings five years’ experience as a security professional in the entertainment industry, and was a previous Everbridge customer and Admin of the tool. During her time at Everbridge, she has consulted hundreds of corporate clients around best practice adoption, system usage, and embedding Everbridge into internal protocols.

Sarah Batmale
Technical Account Manager
Sarah Batmale provides dedicated, expert support to State and Local Government. She uses her prior 10 years of emergency management and local government experience to aid customers in effective emergency messaging, while providing ongoing preparedness support. Sarah’s focus is on utilizing technology and strategic planning to resolve challenges and expand goals towards resilient organizations and public safety.